Customer Service Executive

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres.

Job Title: Customer Service Executive
Duration: Temporary ongoing (could be permanent for the right candidate)
Company: Warwickshire County Council
Hours: Monday to Friday - 37 hours a week
Location: Nuneaton
Salary: £12.18ph
Start Date: ASAP

What does the job entail?

On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Customer Service Executive to join their team. This is a high-profile post and would be an ideal opportunity for someone looking to gain more experience within Customer Service.

You will achieve this by:

• Building and maintaining relationships with their customers
• Serving as the first point of contact for their customers and visitors, providing courteous and professional assistance over the phone and in person.
• Extending a warm welcome to all who enter the centres, ensuring every visitor feels valued and appreciated.
• Assist in the seamless organisation of the meeting rooms. Distribution of post, maintain accurate databases, and assisting with general administrative tasks to support the smooth operation of our centre.

What are we looking for in the ideal candidate?

• Exceptional Customer Service Skills-A genuine passion for helping others and the ability to provide outstanding service to customers and visitors.
•  Strong Communication Skills-Clear and effective communication skills to interact confidently with customers and colleagues.
• Organizational Abilities-Excellent organizational skills to manage multiple tasks and priorities in a fast-paced environment.

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy